Ritz Acapulco All Inclusive, Acapulco ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Av. Costera Miguel Aleman 159, Acapulco, Mexico, 39670

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room Two Double Beds

Max:

2 persons

32 m²

Bed options:

2 Double beds

Shower

Air conditioning

room details

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King Suite

Max:

2 persons

42 m²

Bed options:

1 King-size bed

Shower

Balcony

room details

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King Room

Max:

2 persons

32 m²

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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Getting around

A list of all available modes of transport

City Centre

Acapulco500 m

Airports

General Juan N Alvarez (ACA) 20.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Cuisine!

“The food at the hotel was fantastic, with every meal surpassing our expectations, especially the fresh seafood offerings.” view full review

Stunning Views!

“The balcony view of the ocean was amazing; enjoying my morning coffee while gazing at the waves was truly a highlight.” view full review

Relaxing Spa!

“The spa services were rejuvenating; I indulged in a massage that melted away my stress and left me feeling revitalized.” view full review

Immaculate Bathrooms!

“The bathroom was spotless and had a fantastic shower with excellent water pressure, making every rinse a refreshing experience.” view full review

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness centre
Water sports
Billiard tables
Table tennis
Aerobics

Services

Housekeeping
Tours/Ticket assistance
Shops/Commercial services

Dining

Restaurant
Poolside snack bar
Snack bar

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Board games
Kids club
Game room

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Open-air bath

Room features

Air conditioning
Sitting area
Garden furniture

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Av. Costera Miguel Aleman 159, Acapulco, Mexico, 39670

Map view

street view

Av. Costera Miguel Aleman 159, Acapulco, Mexico, 39670

City landmarks

Museum

Acapulco Historical Museum of Fort San Diego

2.4 km

Av Costera Miguel Alemán S/N

Diana the Huntress

1.2 km

Beach

Playa Hornos

770 m

Av Niños Heroes de Veracruz 27

Papagayo Park

950 m

Mall

Yak Galerias Diana

1.0 km

Beach

Playa Condesa

1.6 km

Fraccionamento Magallanes

610 m

Craft Market El Pueblito

610 m

Shopping Area

Plaza Bahia

610 m

Parque Ignacio Manuel Altamirano

Parque Papagayo Acapulco

620 m

Beach

Playa Tamarindos

1.1 km

Isla El Morro

1.1 km

Avenida Costera Miguel Aleman

1.9 km

Beach

Playa El Morro

1.3 km

Magallanes

Playa Magallanes

1.0 km

Durango s/n

Progreso Park

1.3 km

Condesa Beach

1.5 km

Zocalo de la Ciudad Costera Miguel Alemán

La Catedral

2.3 km

Av Costera 101

Paradise Bungy Acapulco

1.7 km

Museum

La Quebrada

3.8 km

Club Deportivo La Condesa Calle Roca Sola 17 Zona Dorada La Condesa

El Fuerte del Virrey Museo & Gourmet

1.9 km

Museum

Acapulco Historical Museum

2.6 km

Costera Miguel Aleman

Yate Bonanza

2.6 km

Nearby

Shopping Area

Galerias Acapulco

130 m

Av Costera Miguel Aleman

Parque De La Reina

510 m

Barra de Coyuca

400 m

Av Costera Miguel Alemán 1264

Playa Papagayo

380 m

Av. Costera Miguel Alemán

Papagayo Adventure

200 m

Avenida Costera Miguel Aleman s/n Frente a Playa Hornos

Parque Papagayo

460 m

Park

Parque Ignacio Manuel Altamirano

480 m

Restaurants

Shari Maki

220 m

Avenida Costera Miguel Aleman 1632 Galerías Acapulco área de comida

Chi-Palace Papagayo

260 m

509 Vasco Nunez de Balboa Atrás de Bodega Aurrera

Restaurante Rosmar

230 m

Av. Manuel Gomez Morin Fraccionamiento Hornos Insurgentes

Primos Restaurante Bar & Pizza

210 m

Avenida Costera Miguel Aleman 149 Ubicado en frente a la Grand Plaza Galerías

El Zorrito

350 m

Costera Miguel Aleman

Campo Mar

470 m

Anton de Alaminos S/N

Buzo's Restaurant Bar

540 m

Calle Cristobal Colon 35

100% Natural

450 m

Avenida Costera Miguel Aleman 200 Fracc. Magallanes Interior 34

El Morrito

690 m

Hernan Cortez Fracc. Magallanes

Restaurante La Trattoria

630 m

Avenida Cuauhtemoc 602

Reviews and Ratings

Feedback from previous guests about their experience.

50%

liked the hotel and would stay again

Great beach access

Daily room cleaning

Poor service quality

Aging facilities

5.0/10

Guest rating

Rooms

5.0

Location

8.0

Service

5.0

Dining

5.0

Tom

United States, January 2025

5.4/10

Rooms

Service

Location

Dining

Facilities

Richard

United States, December 2024

5.0/10

Unfortunately, my stay at this hotel was a major letdown. While the employees were friendly and attentive, the condition of the hotel left much to be desired. The rooms were in dire need of renovation and cleanliness, and the dining options were severely lacking in variety and quality. The pool was overcrowded, and the overall experience just didn’t feel worth it.

Rooms

5.0

The rooms were in poor condition, old, and not clean. I couldn’t believe how worn out everything looked.

Service

5.0

While some staff members tried their best, others were unhelpful and rude, which made the stay even more frustrating.

Location

7.0

The hotel is right on the beach, which is one of the few positive aspects, but that wasn't enough to make up for the overall negativity.

Dining

5.0

Dining was disappointing with limited options and questionable food safety. Not what I was expecting.

Facilities

5.0

The facilities felt overcrowded and poorly maintained, especially the pool area, which discouraged me from using it.

Matt

United States, September 2024

5.8/10

Rooms

Service

Location

Dining

Facilities

Bobby

United States, September 2024

5.6/10

I had a mixed experience at this hotel. The location is definitely a highlight, with the beach being right in front. However, the service left a lot to be desired, especially regarding the staff interaction and room allocation. The rooms, while cleaned daily, are in need of maintenance and updates. Overall, I enjoyed the beach access but was disappointed by the service quality and aging facilities.

Rooms

6.0

The rooms were well cleaned every day, but the furnishings are outdated and in need of repair. The beds could be softer for more comfort.

Service

5.0

Service was quite disappointing, especially at the reception. While some staff tried their best, my experience with a rude receptionist was particularly frustrating.

Location

9.0

The hotel is conveniently located right in front of the beach, making it easy to enjoy the sun and sea.

Dining

5.0

The dining options were quite limited and didn’t meet expectations. The food quality also felt lacking, especially for the price.

Facilities

5.0

Facilities seemed overcrowded, and the pool area was particularly busy on weekends. There’s a significant need for updates and maintenance.

Great beach access

Poor service quality

Evelyn

United Kingdom, August 2024

5.2/10

I had high hopes for my stay, but it turned out to be quite disappointing. The hotel’s location right on the beach is fantastic, and the staff were quite attentive, but the room I received was noisy and uncomfortable. The food quality was average at best, and the issues I faced with the shower and mattress made it hard to relax. Overall, it was not the experience I was looking for, and I likely won’t be returning.

Rooms

5.0

The room I received had a partial view and was extremely noisy, making it hard to sleep. The mattress was uncomfortable, almost like sleeping on a rock.

Service

5.0

The staff were attentive, especially during interactions, but the front desk service was rude and unhelpful.

Location

9.0

The location is amazing, right on the beach, which offers easy access to the sand and surf.

Dining

5.0

The food was just average; I would rate it around a 5/10. It didn't really impress me.

Facilities

5.0

The hotel facilities seemed outdated and in need of better maintenance.

John

United Kingdom, August 2024

5.0/10

This hotel has some major issues that need attention. The room I stayed in was decent but definitely in need of repairs, and the overall cleanliness was lacking. The pool can get quite crowded, especially on weekends, making it uncomfortable. While the staff members were sometimes nice, there were instances where they could have been more accommodating. Overall, despite its potential, I cannot recommend this place as it is not worth the cost given the lack of quality.

Rooms

5.0

The room was decent but had maintenance issues, including a broken bathroom door and insufficient towels.

Service

5.0

Service was hit or miss, with some staff being accommodating while others seemed disconnected and unfriendly.

Location

7.0

The hotel is right on the beach, which is a plus, but the overcrowding diminishes the experience.

Dining

5.0

Dining options were limited and lacked variety, and the food quality did not meet expectations.